Your organization does not have time to spend two weeks implementing a new CRM system. Cloud CRM can be installed and used with a few short hours of training. In fact, with cloud CRM you should be able to realize a quick return on investment and draw a direct line between your CRM and growth in sales.
With high investments in security against hackers and viruses, cloud CRM companies are vigilant about protecting your data. Likewise, your IT department won’t be dealing with the bugs that can occur when you try to put in a new in-house software system. With cloud CRM, the problems have been dealt with centrally and the software is ready to go. Updates are similarly seamless with cloud CRM.
Your competitors are looking at cloud CRM, too, if they are truly competitors. This technology is being adopted by sales organizations, with 67 percent of enterprises responding in a recent survey indicating that they use at least two mobile apps. Having access to real-time information and giving sales reps the ability to access customer data and history while out in the field allows for a smoother sales process. Cloud CRM allows your sales team to take meaningful action in a timely way when they identify an opportunity.
The current cloud CRM applications are made to integrate with your legacy software, or they can be used as a stand-alone system. When you implement cloud CRM with a legacy system, your sales reps will use a mobile app to enter information, which will be used to populate fields in your existing software system.