Friday, August 12, 2011

CRM Wars: Using Jedi Mind Tricks to Defeat Customer Service Reps

As many people know dealing with customer service representative (CSR) can be a horrible experience. With a little help from the force we have come up with 10 steps to effectively get customer service reps to solve your problem. Check them out below:

CRM Wars: Using Jedi Mind Tricks to Defeat Customer Service Reps

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