At Front Row CRM we believe in the sales rep and built a CRM from the ground up as a mobile system. This allows the sales rep to complete and submit sales reports in less than 60 seconds from any mobile device, leaving more time for selling. We have added features to help the sales reps be more productive and improve compliance, including data and information retrieval, note review, location and directional maps, contact information, camera integration, sync with Outlook or Google PIM and more.
Friday, June 10, 2011
Sales Management: Implementing a Sales Management Solution
Perhaps the biggest challenge for growing companies is trying to develop a system of management that matches the style and professionalism of your company. Learning to share responsibilities between the sales representatives and sales managers is a common problem. Some of the many duties sales managers face are tracking progress, keeping track of closed deals and prospects, and collecting and analyzing daily, weekly, and monthly sales reports. Finding the time to create reports poses another problem for many companies. Completing all these tasks simultaneously, while at the same time trying to encourage creativity and motivate employees, is unimaginable without implementing effective sales management tools to work with.
The goal of sales force automation is to decrease the many everyday mundane tasks that would otherwise take time away from valued customers. Sales force automation uses Web-based applications that automate data quickly and efficiently by using real-time, an advantage only available through cloud computing technologies.
One important aspect of this program is that it offers tools demanded by sales representatives to manage leads. With it, sales representatives use the Web to capture and score leads. All in a single location, sales force automation enables users to view opportunity details, analyze trends, process sales, and track competitors.
A good management team provides sales representatives with activities to be completed with due dates, ensuring the company sticks to a strict schedule. This is difficult to implement using simple software applications because data often gets lost in the shuffle. Using real-time applications on the Web, data is always up to date and each individual is aware of his or her responsibilities.
Collaboration is an essential component to any successful business. Using sales force automation, users track down colleagues and consult one another about topics relative to their fields. Offering new insights and sharing effective sales strategies is necessary to spark business growth. Some of the best ideas are formulated through a group effort.
Sales forecasting and data manipulation is unavoidable. Charts and reports must be generated in order to view current sales pipelines and target future demands. This is a competitive world, and small businesses need access to the same resources as larger companies in order to advance in this market. Reports are automatically generated using CRM sales reporting tools. Sales representatives focus on customers rather than paperwork.
Sometimes, customers need to contact a business outside of regular business hours. Sales force automation applications are designed to be integrated with mobile technology. Imagine being able to conduct a conference with a prospective client from any location, at any point in the day. Some of the most popular phones and other mobile technologies are used with this program. Application integration also enables users to import and export data with applications most frequently used in office settings including Microsoft Outlook and Excel. If templates do not meet your demands, application customization is a common solution. Some companies build their own applications from scratch using the easy to follow, open source language. Others simply modify existing applications to fit their needs. Both strategies offer sufficient solutions to common problems.
Problems that arise in everyday business practices are not easily masked. Companies are letting the Web do the work for them by using on-demand products to automate workloads. CRM sales fore automation tools are also environmentally friendly. Good software programs take up a lot of space, and much of the power that is used to run these applications is wasted when upgrading and debugging. Since CRM sales management systems run on outsourced servers, energy is pooled, benefiting the environment. Implementing a sales management solution is a step in the right direction.